By Musskart Technology Editorial Team Published: Updated: Reviewed by Musskart Senior Engineers

250+

Projects Delivered Since 2020

HQ + Abuja

Asaba HQ & Abuja Office

Since 2020

Registered Nigerian Company

24/7

Uptime Monitoring On Every Plan

We reply on WhatsApp within minutes. Message us and tell us about your website — we will recommend the right care plan.

What Is a Website Care Plan?

A website care plan is a flat monthly service that keeps your website updated, backed up, secure and online — so it keeps working long after launch day. Instead of paying a developer an unpredictable fee every time something breaks, you pay one clear price each month and a team quietly handles the updates, the backups, the security patches, the monitoring and the small edits your site needs. Think of it the way you think about servicing a car or vehicle insurance: a small, planned cost that prevents a large, painful one.

Most Nigerian businesses spend money building a beautiful website, then leave it completely unattended. Six months later the plugins are outdated, the contact form has quietly stopped sending, the site loads slowly, and one morning it is either hacked, showing errors, or simply offline — usually discovered when a customer calls to say "your website is not opening." By then the damage is done: lost enquiries, lost sales, and a scramble to find someone to fix it fast at emergency rates. A care plan exists to make sure that morning never comes.

This page is written by the engineering team at Musskart Technology Limited, a registered Nigerian software company that has delivered 250+ projects since 2020. We build websites and mobile apps — and we maintain them. Below you will find exactly what a care plan covers, our three published monthly tiers in Naira, the response times you get, and honest answers to the questions business owners actually ask before signing up.

Why Every Website Needs a Care Plan

A website is not a "build it once and forget it" asset. It is live software connected to the public internet, running on platforms and plugins that are updated — and attacked — constantly. Left alone, it decays. Here is what actually goes wrong when a site is unmaintained, and why it costs you real money.

Hacks & malware

Outdated WordPress plugins and themes are the number-one way Nigerian websites get hacked. Attackers scan the internet automatically, find a known hole, and inject spam, redirect your visitors to scam pages, or lock you out entirely. A maintained site is patched before the hole can be used.

Silent breakage

An update, an expired plugin licence or a small conflict can quietly break your contact form, your booking button or your payment flow. You will not notice — but your customers will, and most of them will simply leave without telling you.

Downtime = lost sales

When your site is down, every visitor who lands on an error page is a lost customer. For a shop, a service business or an institution taking applications online, hours of downtime can mean serious money — and reputational damage that lasts far longer than the outage.

Slow, aging performance

Bloated databases, un-optimised images and stale caches make sites crawl over time. Slow pages frustrate visitors and quietly push you down in Google. Regular tuning keeps your website fast, which keeps visitors and rankings.

The common thread is simple: the problems that a care plan prevents are always cheaper to prevent than to fix. An unmaintained site with no backups can take days and a large one-off recovery fee to bring back. A maintained one is protected before anything happens — and restored in minutes if it does.

Our Website Care Plans & Prices

We publish our prices so you know exactly what you are paying before you talk to anyone. All three tiers are flat monthly fees in Naira, billed month to month with no long lock-in. Pick the one that matches how important your website is to your business — and message us on WhatsApp if you are not sure which fits.

Basic

₦25,000/month

The essential safety net for any working website.

  • Core, theme & plugin updates
  • Automatic off-site backups
  • 24/7 uptime monitoring
  • Security hardening & malware scan
  • Up to ~30 min minor edits / month
  • Response within 2 business days
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Growth

₦45,000/month

For busy business sites that change regularly.

  • Everything in Basic, plus:
  • Monthly content edits included
  • Faster SLA & priority queue
  • Performance & speed optimisation
  • Database clean-up & tuning
  • Response within 1 business day
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Priority

₦75,000/month

For sales-critical & high-traffic websites.

  • Everything in Growth, plus:
  • Priority same-day SLA
  • Monthly maintenance report
  • Small feature tweaks included
  • Priority emergency recovery
  • Same-day response (business days)
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Large e-commerce stores and custom platforms are quoted individually. See our full pricing for websites, apps and custom software, or contact us for a tailored plan.

What Each Tier Includes — In Detail

Every plan is built on the same non-negotiable foundation — updates, backups, monitoring and security — and each step up adds more hands-on attention, faster response and more included work.

Basic — ₦25,000/month: the essentials, done reliably

The Basic plan is the minimum every live website should have. We keep your WordPress core, theme and plugins updated so known security holes are closed as soon as fixes are released. We take automatic off-site backups, stored away from your server, so your site can be restored even if the whole server fails. We run 24/7 uptime monitoring that alerts us the moment your site goes down, and security hardening plus malware scanning to keep attackers out. You also get up to about 30 minutes of minor edits each month — updating a price, swapping a phone number, changing an image or fixing a typo — without you touching the code.

Growth — ₦45,000/month: for sites that change often

Growth is for businesses whose website is a working tool, not a brochure — you add products, publish posts, update offers and want it to stay fast. On top of everything in Basic, you get monthly content edits included (more edit time for the ongoing changes you actually make), a faster SLA with your requests handled in a priority queue, and regular performance and speed optimisation — image compression, caching and database clean-up that keep pages loading quickly as your content grows. It is the sweet spot for most active Nigerian business websites.

Priority — ₦75,000/month: for sales-critical websites

Priority is for websites where downtime directly costs money — online stores, booking systems, membership sites and institutions taking applications online. You get everything in Growth, plus a priority same-day SLA on business days, small feature tweaks included (adding a section, a new form field, a landing page element), and a monthly maintenance report that shows exactly what was updated, backed up and fixed — so you can see the value in black and white. If something serious happens, you go to the front of the queue for emergency recovery.

Response Times & the SLA You Get

An SLA (service level agreement) is simply our promise on how fast we respond when you need us. It is one of the biggest differences between the tiers, because for a business website, speed of response is the difference between a quick fix and a costly outage.

Site-down emergencies are treated urgently on every tier. If your website goes completely offline, our monitoring alerts us automatically and we begin working to restore it no matter which plan you are on — because downtime costs you sales, and getting you back online comes first.

Who Should Be on a Care Plan?

If your website matters to your business at all, it should be maintained. These are the clients who get the most out of a care plan:

Shops & e-commerce stores Service businesses Schools & institutions Hospitals & clinics Hotels & restaurants NGOs & churches Real estate agencies Professional firms Startups & SaaS sites WordPress & WooCommerce sites

Whether your site was built by us or by someone else, we can take it under care after a short onboarding audit — checking the current state, cleaning up anything urgent, and setting up backups and monitoring so you are covered from day one. If you are also thinking about a fresh, fast-built website to maintain, see how we can get one live in our website in 7 days service, then keep it protected with a care plan.

How Getting Started Works

Onboarding is quick and there is no long paperwork. Here is the whole flow.

Step 1 — Tell us about your website

Message us on WhatsApp with your website address and a quick note on what it does. We will tell you which tier fits and answer any questions — usually within minutes.

Step 2 — Onboarding audit

We review the current state of the site, note anything that needs urgent attention, and set up secure access, off-site backups and 24/7 monitoring. This first health check is where many hidden problems get caught.

Step 3 — We take over the care

From day one your updates, backups, security and monitoring run in the background. You simply send edit requests when you need a change, and we handle them within your plan's SLA.

Step 4 — Stay informed

You get updates when meaningful work is done, and on the Priority tier a full monthly report. Your website quietly stays fast, secure and online while you get on with your business.

A Care Plan vs. Paying Per Emergency

Some business owners ask why they should pay every month when their site "seems fine." The honest answer is in the maths. A single emergency — a hacked site with no recent backup — can easily cost ₦150,000 to ₦400,000+ to investigate, clean, rebuild and restore, plus days of lost sales while the site is offline and the reputational hit of customers seeing a defaced or broken page. That is before you count the enquiries that never came in because your contact form had silently failed for weeks.

A Basic care plan at ₦25,000/month is roughly the cost of a single lunch meeting, and it prevents almost all of that. You are not paying for something to go wrong — you are paying for it not to. For most Nigerian businesses, a year of care costs less than one serious incident, which is exactly why maintenance is the cheapest insurance a website can have.

Frequently Asked Questions

At Musskart, website care plans start at ₦25,000/month for the Basic tier, ₦45,000/month for Growth, and ₦75,000/month for Priority. The price is a flat monthly fee that covers updates, backups, uptime monitoring, security and a set amount of edit time — so you are not paying an unpredictable hourly rate every time something breaks. There is no long lock-in contract; you pay month to month and can move between tiers as your website grows. Larger e-commerce and custom platforms are quoted individually, but most business and WordPress websites fit comfortably into one of the three published tiers.

The Basic plan at ₦25,000/month covers the essentials every website needs: regular core, theme and plugin updates; automatic off-site backups so your site can be restored if anything goes wrong; 24/7 uptime monitoring that alerts us the moment your site goes down; security hardening and malware scanning; and up to about 30 minutes of minor content edits each month — swapping a phone number, updating a price, changing an image or fixing a typo. It is the safety net that keeps a working website working, without you having to think about it.

Yes. WordPress is the most common platform we care for, and every tier includes WordPress core, theme and plugin updates, security hardening, malware scanning and database optimisation. We also maintain WooCommerce stores, Laravel and custom PHP sites, static HTML sites, and websites we did not originally build — after a short onboarding audit to check the current state and set up backups and monitoring. Whether your site is on WordPress or something custom, the care plan keeps it updated, backed up and monitored.

Response time depends on your tier. Basic gets a response within two business days, Growth within one business day, and Priority gets a same-day response on business days, with urgent site-down issues treated as an emergency on every tier. If your website goes completely offline, our monitoring alerts us automatically and we begin working to restore it regardless of plan, because downtime costs you sales. Priority also includes a monthly report so you can see exactly what was done, and small feature tweaks handled within the same fast window.

If your site is compromised while on an active care plan, we clean it up as part of the service — no surprise bill for the recovery. Because every tier includes off-site backups, malware scanning and security hardening, we can usually restore a clean version quickly, remove malicious code, close the hole that let the attacker in, and get you back online. This is exactly why care plans exist: an unmaintained site with no backups can take days and a large one-off fee to recover, while a maintained site is protected before, during and after an incident.

Yes. Care plans are billed monthly with no long lock-in, so you can upgrade, downgrade or cancel with notice before your next billing date. Many clients start on Basic to cover the essentials, then move up to Growth or Priority as their website becomes busier and more central to their sales. If you cancel, your website remains yours and we hand over a final backup — but we always recommend keeping some form of active maintenance, because the risks of an unmaintained site do not go away.

Related Musskart Guides & Services

Keep Your Website Safe, Fast & Online

Do not wait for the morning a customer tells you your site is down. Get on a care plan from ₦25,000/month and let us handle the updates, backups, security and monitoring for you. We reply on WhatsApp within minutes.

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