ISP & WiFi Hotspot Billing Software in Nigeria

Captive portal, vouchers and data plans, RADIUS and MikroTik control, subscriber billing that reconnects automatically on payment, and reseller tiers — for Nigerian ISPs, estates, campuses, hotels and Starlink resellers.

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By Musskart Technology Editorial Team Published: Updated: Reviewed by Musskart Senior Engineers

250+

Projects Delivered Since 2020

MikroTik

& RADIUS Integration

Auto-Reconnect

On Payment Confirmation

₦3M–₦14M

Typical Build Range

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Buy First. Build Only When Buying Has Failed You

This is a market with real, working, cheap options and we are going to name them before quoting anything. hotspots.ng, WifiPadi, ISP Boost, Centipid and NextFi all serve Nigerian WiFi operators, some with free tiers. Internationally, Splynx, Powercode and the open-source Daloradius and FreeRADIUS stack cover the same ground.

If you are running one hotspot at a lounge, or a small estate network with two hundred subscribers on standard plans, use one of those. A custom build cannot beat them on price and will not beat them on time to launch.

Build when you have hit a wall those products cannot get you over. The real triggers we see: you operate multiple sites with different owners and need per-site settlement; you sell through resellers or agents who need their own portals, pricing and commission; your plan structure is unusual — shared family bundles, fair-usage tiers, night plans, campus semester plans, hotel room-charge posting; your per-subscriber SaaS cost has grown past what ownership would cost; or you are a Starlink reseller with a business model no ISP billing product was designed for.

The Network Control Layer

Billing software that cannot actually switch a subscriber on and off is a spreadsheet with extra steps. The integration is the substance of the build.

Billing, Payments and Resellers

Subscriber billing

Recurring monthly, weekly or daily plans with automatic renewal attempts, proration on upgrade or downgrade, invoices and receipts, arrears ageing, and the debtor list your operations manager actually works from. Bulk plan and price changes without touching subscribers one at a time.

Payments that reach everybody

Paystack and Flutterwave for cards, dedicated virtual accounts per subscriber so bank transfers reconcile and reconnect automatically, USSD for feature-phone users, agent cash collection with instant receipting, and wallet top-ups. Reconnection triggered by the payment webhook, not by a human reading an alert.

Reseller and agent tiers

The thing off-the-shelf products handle worst. Resellers get their own branded portal, their own pricing and margin, a prepaid credit balance or a postpaid limit, their own subscriber base, and automated commission statements. Sub-resellers below them where your model needs it. This is how most Nigerian ISPs actually scale into new areas.

Support and field operations

Tickets from subscribers with the session and usage history attached so support is not guessing, installation and fault jobs dispatched to technicians on a phone app, equipment issued and tracked by serial, and site and tower records with the subscribers connected to each.

The numbers that run the business

Active subscribers by site and plan, churn, average revenue per user, collection rate, bandwidth cost against revenue per site, and which sites are actually profitable once backhaul and power are counted. Most small ISPs cannot answer that last one and are quietly subsidising a bad site.

Starlink Resellers and Shared-Bandwidth Operators

A model that barely existed three years ago and now supports a lot of Nigerian operators: one Starlink or fibre circuit, shared across an estate, a hostel block, a market or a set of small businesses, sold in affordable increments. No ISP billing product was designed for it.

The specific problems it creates, and what we build for them:

  • Contention management. One circuit, many users, and a service that has to stay usable at peak. Per-user bandwidth caps, fair-usage throttling after a threshold, priority tiers for customers paying more, and time-of-day shaping.
  • Cost visibility per site. Your circuit cost and power cost are fixed and your revenue is not. Real-time revenue against cost per site tells you whether to add subscribers, raise prices or close it.
  • Very small payments. Users buying ₦200 of data for a few hours means transaction fees can eat the margin. Wallet top-ups so users fund once and spend down, cutting the number of chargeable transactions.
  • Honest capacity limits. The system should stop you overselling a circuit rather than letting you find out through complaints. Subscriber caps per site with a warning before you breach them.

A note you should not skip. Providing internet access commercially in Nigeria is a licensed activity, and the NCC operates licence categories covering internet service provision and value-added services. Reselling a residential satellite or fibre service commercially may also breach that provider's own terms. Musskart builds software and holds no telecommunications licence. Check your NCC position and your upstream provider's terms before you scale, because the software will happily bill a thousand subscribers on an arrangement your contract does not permit.

Cost, Timeline and How to Start

Hotspot billing

₦3,000,000 – ₦5,500,000

Captive portal, vouchers and plans, RADIUS and MikroTik integration, payments with auto-reconnect, subscriber management and reporting. Single or few sites. Six to ten weeks.

ISP platform

₦6,000,000 – ₦10,000,000

Adds PPPoE subscriber management, recurring billing and arrears, support ticketing, technician dispatch and equipment tracking, multi-site operations and the profitability reporting. Three to four months.

Multi-tenant / reseller

₦10,000,000 – ₦14,000,000

Full reseller and sub-reseller hierarchy with branded portals, per-tier pricing and commission, prepaid credit and postpaid limits, settlement, white-label subscriber apps and a consolidated operator view. Four to six months.

Start narrow. Get the captive portal, the plan structure, payment with automatic reconnection and RADIUS control working on one site. That alone removes the manual reconnection work that consumes an operator's evenings, and it typically cuts churn because subscribers are restored instantly instead of waiting for someone to be available. Add resellers, ticketing and dispatch once the core is proven with real subscribers on it.

Musskart Technology Limited is a registered Nigerian software company in Asaba with an Abuja office and 250+ projects delivered since 2020. We build the software and integrate with your network equipment; we do not supply routers, radios or bandwidth, and we are not a telecoms consultancy.

Related Musskart Pages

Billing power and water as well as internet?

Estates that resell internet usually resell electricity too, and residents would rather pay once. See estate prepaid utility billing and token vending — built together, one resident ledger covers power, water, internet and service charge.

Frequently Asked Questions

Use an existing product unless you have a specific reason not to, and we will say that before quoting. hotspots.ng, WifiPadi, ISP Boost, Centipid and NextFi serve Nigerian operators, some with free tiers, and internationally Splynx, Powercode and the open-source FreeRADIUS and Daloradius stack cover the same requirements. For one hotspot at a lounge or a small estate network with a couple of hundred subscribers on standard plans, those will beat a custom build on both price and time to launch. Build when you have hit a wall: multiple sites with different owners needing separate settlement, a reseller or agent network needing their own portals and commission, unusual plan structures, per-subscriber SaaS costs that now exceed ownership, or a Starlink reselling model nothing off the shelf was designed for.

Yes, and that integration is the substance of the build rather than an add-on. We use FreeRADIUS for authentication, authorisation and accounting, integrated with MikroTik RouterOS through its API for both PPPoE and hotspot users. Bandwidth profiles are applied per plan, change-of-authorisation lets you upgrade or throttle a live session without disconnecting the user, and session accounting records actual usage rather than estimating it. The practical payoff is automatic control: expired subscribers are suspended on schedule and reconnected within seconds of a payment confirming, at any hour, with no one logging into a router. That single capability is usually what justifies the project.

A hotspot billing build with captive portal, vouchers and plans, RADIUS and MikroTik integration, payments with automatic reconnection, subscriber management and reporting costs 3,000,000 to 5,500,000 Naira over six to ten weeks. A fuller ISP platform adding PPPoE subscriber management, recurring billing and arrears, support ticketing, technician dispatch, equipment tracking and multi-site profitability reporting runs 6,000,000 to 10,000,000 Naira over three to four months. A multi-tenant platform with a full reseller and sub-reseller hierarchy, branded portals, per-tier pricing and commission, prepaid and postpaid credit, settlement and white-label subscriber apps runs 10,000,000 to 14,000,000 Naira over four to six months.

Yes, and it is one of the main reasons operators outgrow off-the-shelf products, which tend to handle this worst. Each reseller gets their own branded portal, their own pricing and margin structure, either a prepaid credit balance or a postpaid limit, their own subscriber base that they manage independently, and automated commission statements. Sub-resellers beneath them are supported where your model needs that depth. Voucher batches are traceable to the agent who sold each one, so commission and shrinkage are both visible. For most Nigerian ISPs this is how expansion into new areas actually happens, so the platform needs to make onboarding a new reseller a ten-minute task rather than a spreadsheet.

Providing internet access commercially in Nigeria is a licensed activity and the NCC operates licence categories covering internet service provision and value-added services. Where exactly your operation falls depends on scale and how you are structured, so take proper advice rather than assuming a small hotspot is exempt. Separately, and this catches a lot of operators, reselling a residential satellite or fibre service commercially may breach that provider's own terms of service regardless of your NCC position. Musskart builds software and holds no telecommunications licence. Settle both questions before you scale, because the software will cheerfully bill a thousand subscribers on an arrangement your upstream contract does not permit.

Automatically, within seconds, and this is usually the feature that changes the business most. When a payment confirms, the provider's webhook reaches the platform, the subscriber's account is credited, and a change-of-authorisation instruction restores their session or re-enables their PPPoE account immediately. No human involvement, no waiting for someone to reach a router in the morning. Subscribers can pay by card, by bank transfer to a dedicated virtual account assigned to them, over USSD, or in cash to an agent who receipts it instantly. Suspended users land on a walled-garden page that tells them exactly what they owe and lets them pay from it, which converts far better than a generic no-internet error.

Get Control of Your Network and Your Billing

Tell us how many subscribers and sites you run, what equipment you use and what you bill on today. If an off-the-shelf product would serve you better we will say so — and if you have outgrown one, we will scope the replacement.

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