We build you a fully branded, commission-free Melbourne food delivery platform — customer, driver and dispatch apps with live tracking and payments — engineered for 2025 Australian gig-work and privacy compliance. Keep your margins and your customer data instead of renting them from Uber Eats.
Get a fixed quote See our workAustralia's online food delivery market reached roughly AUD $22.49 billion in 2025 and is forecast to grow at about 7.5% a year out to 2035. Around 67% of Australians order food delivery every month, but the market is dominated by Uber Eats, DoorDash and Menulog — and Menulog announced its Australian exit on 26 November 2025. Every order through those apps costs you up to 30% commission and hands them your customer relationship.
A branded, owned app flips that. You keep the margin on repeat customers, you keep the data, and you control the experience. Musskart builds the alternative for Melbourne operators — a food delivery platform you own, tuned to how you actually take orders, dispatch drivers and get paid, and built for the 2025 gig-work and privacy rules you now have to meet.
One backend, three tailored experiences, and every integration a modern Melbourne food delivery operation needs — from a single-brand ordering app to a full multi-restaurant marketplace.
Branded iOS & Android apps for browsing menus, ordering, in-app payment and live driver tracking — with profiles, ratings, reorder and saved addresses.
Job acceptance, turn-by-turn navigation, status updates and electronic proof of delivery, plus earnings and shift visibility for your delivery riders.
A web console for automated assignment, route optimisation, a live fleet map, menu and store management, customer management and operational reporting.
Real-time location streaming, accurate ETAs and multi-stop sequencing that assigns each order to the best-placed driver to cut fuel and labour cost.
Stripe, cards, Apple Pay and Google Pay tuned for AU payment rails, plus cash-on-delivery and wallet ledgers — commission-free on your own platform.
Shopify, WooCommerce and POS connectors, mapping and messaging APIs, plus 2025 gig-worker deactivation workflows and privacy safeguards by design.
A clear, phased path from idea to a live, supported food delivery platform — so you see value early and avoid surprises.
We map your restaurants, order flow, driver model, payment flows and compliance needs, then agree a fixed scope and AUD quote. You leave knowing exactly what you're getting, when, and for how much.
We design the customer, driver and dispatch experiences as clickable prototypes, so menus, ordering and dispatch workflows are validated before a line of production code is written.
We build the apps and backend in sprints, wiring in live GPS tracking, route optimisation, AU payments and your Shopify / WooCommerce / POS integrations.
We test across real devices and edge cases, ship to the App Store and Google Play, and stand up your dispatch dashboard — with you ready to take live, commission-free orders.
Post-launch we maintain, monitor and extend the platform — typically 15–20% of the build per year — adding restaurants, riders and features as your delivery operation scales.
We don't talk about food delivery software in theory — we've built the multi-app, real-time, map-driven platforms that this work demands.
ETK Mall is a full multi-vendor marketplace with separate user, vendor and driver apps, real-time order tracking and live maps — the exact architecture a Melbourne multi-restaurant food platform needs. We complemented it with NaijaTopup, a payments and cash-on-delivery wallet build, and Elite Creed, where we implemented driver KYC and audit-trail tooling for compliant onboarding.
Costs, timelines, features and the 2025 Australian compliance you need to know before you build.
A custom food delivery platform (customer + driver + dispatch/admin apps) in Australia typically costs AUD $60,000–$200,000+, with full advanced builds reaching AUD $200,000–$450,000. An MVP runs roughly AUD $75,000–$130,000 and can cut your initial spend by 40–50%. Melbourne developer rates of about AUD $110–$150 per hour are a big driver of that price — which is exactly where a lean studio like Musskart saves you money without dropping quality.
An MVP can launch in roughly 3–4 months. A full multi-app platform — separate customer, driver and dispatch apps with live tracking and payments — usually takes 6–12 months to design, build, test and launch. We phase delivery so an early, revenue-ready version reaches the market while later features are added.
The customer app needs menus, ordering, profiles, in-app payments and live order and driver tracking. The driver app needs job acceptance, turn-by-turn navigation, status updates and electronic proof of delivery. The dispatch and admin dashboard needs automated assignment, route optimisation, a live fleet map, menu and store management, and reporting. Strong real-time GPS tracking is what ties all three together.
Uber Eats charges Australian restaurants up to 30% commission for full-service delivery, around 16% for self-delivery and 6% for pickup — so commissions add up fast on every order. A branded, owned app removes that cut from repeat and loyal customers, and you keep the customer data instead of renting it. If you have steady order volume, a custom app usually pays for itself; if you want to test the model first, an MVP can come before a full build.
A white-label solution is a ready-made template you re-skin; it starts around AUD $5,000–$20,000 and launches quickly, but it limits your branding, workflows and integrations and gets costly once heavily customised. A custom-built app costs more up front but gives you full ownership, tailored logistics logic and the freedom to wire in your own POS and AU payment rails. For a unique operating model or serious scale, custom usually wins.
The driver app streams the device GPS location to your backend in real time, which the customer and dispatcher then see on a live map with accurate ETAs. For payments we integrate Stripe, the major card schemes, Apple Pay and Google Pay tuned for AU payment rails, plus cash-on-delivery and wallet ledgers where your model needs them. Payment gateway fees typically run around 2.9% plus a fixed amount per transaction.
Yes. From 26 February 2025, digital delivery platforms must follow the Fair Work 'employee-like' worker rules and the Deactivation Code under the Closing Loopholes No. 2 Act 2024 — including fair process before deactivating a driver. On 25 November 2025, Uber Eats, DoorDash and the TWU jointly proposed minimum gig-driver pay of about AUD $31.30–$32 per hour to the Fair Work Commission, a roughly 25% increase still pending approval. We build the deactivation workflow, notices and audit trail into your driver app and dispatch console so your platform is compliant by design.
Budget roughly 15–20% of the build cost per year for maintenance, updates and support. On top of that you have payment gateway fees of about 2.9% plus a fixed amount per transaction, cloud hosting, and mapping and API fees. It's also worth noting that mishandling payment or privacy data risks fines up to AUD $2.2 million, so we build privacy and security in from the start to keep running costs predictable and your data safe.
Yes — we build both. A single-brand ordering app is the fastest way for one restaurant or chain to take commission-free orders directly. A multi-restaurant marketplace adds vendor onboarding, multi-store menus, commission splits and a shared driver pool — the same architecture as our ETK Mall build, which has separate user, vendor and driver apps with real-time tracking and maps. We scope to whichever model fits your business.
Local Melbourne developer rates run about AUD $110–$150 per hour, which makes a full build expensive; pure overseas outsourcing is cheaper but often means time-zone gaps, communication friction and a weaker grasp of Australian gig-work and privacy law. Musskart sits between the two: we hold our work to local quality and AU-compliance standards while running lean, so you get the same calibre of platform at a noticeably lower price.
We hold our work to the same standard as the best Melbourne and Australian food delivery agencies — the same architecture, the same 2025 gig-work and privacy compliance, the same polish on every customer, driver and dispatch screen. The difference is that we run lean and remote, so you get that calibre of platform at a noticeably lower price than a typical local studio billing AUD $110–$150 an hour. You're not trading quality for cost; you're cutting the overhead, not the engineering.
Tell us about your restaurant or marketplace and we'll come back with a fixed scope, timeline and AUD quote — customer, driver and dispatch apps, built commission-free for Melbourne.
Get a fixed quoteNo sales runaround — you'll speak with the people who actually build the software. Tell us about your menus, your drivers and the integrations you need, and we'll map out the fastest path to a commission-free launch.